![]() ![]() The PayPal transaction page contains your e-mail address so that the person on the other end. You received a counterfeit version of the item.Įxample: You purchased a Rolex, but received a Faux-Lex. When it comes to e-mail addresses, your secret is safe.The item was damaged en route to its destination.Įxample: You bought a beautiful antique lamp, and it arrived in pieces.You purchased a specific quantity of an item, but received the wrong amount.Įxample: You purchased five pairs of fuzzy dice and only received four.The item is missing parts or features, and this was not disclosed.Įxample: The listing said batteries included, but they weren't. Beware of unsolicited emails or text messages that look like notifications from Venmo, Velasquez says.You received a completely different item.Įxample: You purchased a book, but received a DVD.There are a variety of scenarios that meet this condition, for instance: Your order arrives, but it's significantly different than it was described. Computers use them to sort relevant information tied to a transaction. Transaction IDs are often easily located on a receipt or invoice near other essential transaction data like the merchant name, billing address, date of purchase, and order number. /rebates/2fen2fsignal2fis-paypal-safe&. If you made the purchase on eBay, start here instead.ģ. The number is used to identify a transaction for recordkeeping purposes. You open yourself up to vulnerabilities if you widely share this number, so dont. ![]() I volunteer my time on here to help you, so. Merchant IDs are as important as bank accounts and should be treated as such. You will be covered by our $0 Liability for Eligible Unauthorized Transactions program.Īll you have to do is log in to your account and open a dispute to get the refund process started. Go to 'activity' top of your paypal page > on the right of the page under 'simple / detailed' click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under 'find a transaction' you can search by email / name / date etc etc etc. Report it within 60 days and PayPal will investigate. This may mean someone has used your PayPal account without your knowledge or approval. One of the most common red flags is that the buyer wants to sent you the money via your PayPal email address. Note, if you are the seller, you should be sending the buyer a Request for Money or an email invoice. You were charged for something you didn't purchase. In answer to your question - it the same email address you use to log into your PayPal Account.
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